Last updated: 16 October 2026
This policy explains how payments to JBPK Enterprise work. It summarises sections 1, 2, 4 and 8 of our Terms of Service. If anything here differs from the Terms of Service, the Terms of Service apply.
Prices
- All prices are shown on our website in Malaysian Ringgit (RM) and are the same for every customer. We do not negotiate or give discounts.
- The price shown on the website on the day you sign up is your price.
- Prices exclude any government tax that may apply in future. If a tax applies, we will tell you at least 30 days before it is added.
Payment options
- Option A: a one-time setup fee, then a monthly fee.
- Option B: a monthly subscription fee with no setup fee.
How you pay
- Payments are processed by our payment provider, Razorpay Curlec, by debit or credit card or bank account direct debit (e-Mandate).
- Each monthly fee is charged automatically in advance for the coming month, on the same date each month.
- Work starts after the first payment (setup fee or first month) has cleared.
Failed payments
- If a payment fails, our payment provider retries it for up to 7 days and we notify you.
- If it is still unpaid after 7 days, we pause the service until the payment is made.
- If a payment remains unpaid for 30 days, the agreement ends under section 5 of the Terms of Service.
Third-party costs
Licences and fees charged by other companies are not included and are paid by you directly to them, for example Google Workspace licences, e-commerce platform fees, payment gateway fees and advertising spend.
Refunds
See our Refund Policy.
Contact
JBPK Enterprise · [email protected] · WhatsApp +60 11-5628 9538